Visa Advisory Service m/f/d

Job Posting

Einsatzort / Job site:
10117 Berlin

Our client is one of the leading providers of immigration and visa services for corporations and individuals. This position in customer service is to provide a superior class of service which includes the consultation and complete handling of travel document needs for clients seeking this level of service.

_ Continue to develop a clear understanding of travel document requirements and procedures to ensure proper handling on requests and correct information is consistently relayed to clients
_ Manage the daily schedule which includes walking clients through processes and preparing materials for signatures required
_ Update Traveller Profiles with current information
_ Verify requests have been issued correctly by the issuing authority
_ Ensure that all required travel documents are returned to the traveler in accordance with their need date
_ Respond to all requests for information (send kits) in a timely manner
_ Maintain all files in a neat and organized fashion

_ Excellent organizational and time management skills; adhere to deadlines
_ Excellent attention to detail
_ Ability to problem solve; analyze information and apply expertise and provide solutions
_ Able to adapt to changing circumstances and prioritize work accordingly
_ Self-starter with desire to show ownership and commitment to role
_ Proficiency with computer software, aptitude for learning new programs and commitment to data integrity
_ Fluent in Hebrew or Russian

If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11

Work_in_Berlin Recruitment Agency - Alt Moabit 96B - 10559 Berlin

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As a first step in our application process, we kindly ask you to apply via the following form. If you have any problems uploading the data, please feel free to contact us by e-mail

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Language skills

C2/C1 = very good proficiency, B2/B1 = good proficiency

Other information