Vacations Advisor (m/f/d)

Job Posting

Einsatzort / Job site:
10787 Berlin

Our client is committed to the idea that life is incomplete without vacations. Their distinctive resort collection features spacious condominium-style accommodations in renowned vacation destinations, spectacular amenities and the quality service that is synonymous with the name - a legendary reputation for attentive guest service and high-quality accommodations.

A Vacation Advisor (m/f/d) will receive calls from customers who have been transferred from one of the reservations centers resulting in an inbound phone call and attempt to sell a marketing package for a discounted mini-vacation at one of their resorts.

What will I be doing?
- Selling mini-vacations packages for multiple property locations
- Maintain an upbeat positive and motivated demeanor especially when interacting with guests, co-workers, supervisors and managers.
- Maintain individual sales and marketing goals for performance measures.
- Use teledirect application and voice to sell and process package sales.
- Distribute only authorized information, and ensures that information is accurate.
- Call back potential clients when necessary and approved by supervisor to follow up regarding package prospect.
- Meet every customer with a smile and sincerely thank guests for their time.

Preferred Qualifications:

- Basic computer skills; Must possess basic data entry and word processing skills
- Detailed and goal oriented
- Ability to handle challenging customers and phone calls
- Excellent written and verbal communication skills in either of the following languages: French, Czech or Russian
- Positive Attitude, Team Player
- Must be able to work a variable schedule, including evenings and weekends, based on call center needs.

If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11

Work_in_Berlin Recruitment Agency - Alt Moabit 96B - 10559 Berlin

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As a first step in our application process, we kindly ask you to apply via the following form. If you have any problems uploading the data, please feel free to contact us by e-mail

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Language skills

C2/C1 = very good proficiency, B2/B1 = good proficiency

Other information