Swedish Customer Care Tourism m/f/d

Job Posting

Einsatzort / Job site:
10787 Berlin

Lost and found again? Every year more than 250,000 items are lost. Our customer is a renowned company in the travel sector. With numerous destinations throughout Germany and Europe you can easily reach your destination. If necessary, customers can contact you by phone or e-mail (m/f/d) and report the lost items.

Responsibilities as a customer service rep:

- You receive the incident (loss) by telephone & in writing
- You are the first contact person (m/f/d) in the case of found objects and accept the message
- You research in the search database and, if necessary, contact the staff
- You contact the customer and arrange the collection / dispatch of the item
- Competently and courteously inform the customer about the current search history of the item

Conditions to be part of the customer service team:

- You bring a completed education in the commercial or tourism sector?
- You have already gained some experience in customer service?
- You enjoy speaking on the phone?
- Very good knowledge of spoken and written Swedish and good English skills complete your profile
- You should also have some empathy
- Reliability and time flexibility are required

We are happy to give motivated newcomers (m/f/d) a chance!

If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11

Work_in_Berlin Recruitment Agency - Alt Moabit 96B - 10559 Berlin

Apply now

As a first step in our application process, we kindly ask you to apply via the following form. If you have any problems uploading the data, please feel free to contact us by e-mail info@work-in-berlin.eu

Mandatory fields are marked with an asterisk.

Language skills

C2/C1 = very good proficiency, B2/B1 = good proficiency

Other information