PC professional for configuration consulting (m/f/d)

Job Posting

Einsatzort / Job site:
10787 Berlin

If you are passionate about technology and would like to help other people, you (m/f/d) should consider joining our customer. Our customer is not just any service center. Here you will receive extensive training and reliable support from colleagues and team leadership before starting work. Customers are not a number that will be processed as quickly as possible, but the customer will be answered in detail all questions until he is satisfied. In addition to the interest in technical issues, it is above all your ability to listen that will make you successful. One of your other strengths is to present facts so that the customer understands what you say the first time.


Here's how you can imagine your tasks:

- Receiving customer requests regarding the configuration of PCs
- Compatibility check of various hardware components and software versions
- Advice to customers on important issues, such as processor performance, memory size
- Recording of the ordered components in the order management system
- Possibly: complaint management or telephone assistance with the installation of the ordered items (if the customer does not cope with this)
- Work in a customer support / customer service environment


This is what our requirements look like:

- Experience in the IT-technical area
- good linguistic expressiveness
- Service-oriented mindset
- structured and goal-oriented way of working
- Eye for detail and ability of working to deadlines
- can work shifts
- Fluent in German and English

If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11

Work_in_Berlin Recruitment Agency - Alt Moabit 96B - 10559 Berlin

Apply now

As a first step in our application process, we kindly ask you to apply via the following form. If you have any problems uploading the data, please feel free to contact us by e-mail info@work-in-berlin.eu

Mandatory fields are marked with an asterisk.
,
,

Language skills

       
       
       
C2/C1 = very good proficiency, B2/B1 = good proficiency

Other information