Motivated customer care rep (m/f/d)

Job Posting

Einsatzort / Job site:
10787 Berlin

Our client is a leading eye care and eyewear retailer. They are part of a larger group with over 7,000 retail stores across 130 countries and brands like Ray Ban, Oakley, Prada and Burberry to name a few. They are not a typical retail business, they are absolutely obsessed with eye care and looking for someone who shares their passion as a customer service representative (m/f/d) in their call center.

About the role:

Being part of a fun and family oriented team and working with experienced optical professionals
Being perceptive to customer eye care needs and lifestyle requirements - from sunglasses, lenses, frames and accessories
Being an ambassador for a range of luxury brands
Answering questions concerning product care, debility of sight, agreeability of lenses, availability of products and others

About you:

A team player who cares intensely about delivering exceptional customer service
Speaks German and one of the following languages: English, French, Italian, Polish, Russian or Turkish
Results-orientated and motivated to share in company success
Previous experience in working in customer service would be an advantage
Optical experience beneficial but not essential

The offer:

Access to an industry leading training curriculum
Diverse career pathways making it easier for you to pursue your career goals wherever that may be
A competitive salary and incentive scheme to recognise your contribution
A generous product allowance for you to enjoy wearing their premium brands and share with family and friends
Access to employee benefits like discounted gym memberships to suit your lifestyle needs

Next step:
We are seeking likeminded individuals who truly care for customers and want to be part of a fun team. If this sounds like you, please submit your CV.

If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11

Work_in_Berlin Recruitment Agency - Alt Moabit 96B - 10559 Berlin

Apply now

As a first step in our application process, we kindly ask you to apply via the following form. If you have any problems uploading the data, please feel free to contact us by e-mail

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Language skills

C2/C1 = very good proficiency, B2/B1 = good proficiency

Other information