Einsatzort / Job site:
For our client we are looking for Customer Service Specialists (m/f/d) who display outstanding qualities. You'll provide professional and amazing customer service to their retail customers on the phone. They will give you fantastic training and support so that you can surprise and delight your future customers on every call.
So what will you be doing...?
- Providing fantastic service and support to their Italian customers over the phone in their contact centre
- Advising their Italian customers on all types of queries such as: balance enquiries, making payments, internet banking, card management, using their mobile app
- Updating all of their systems, making sure you attend to every detail and record all conversations with 100% accuracy
You need to be this kind of person…
- Passionate about providing unparalleled levels of customer service and convenience
- Able to work and learn quickly in a fast paced, fun and dynamic environment
- You'll also need to be able to balance building relationships with attention to detail
- Able to deliver an excellent customer experience in a very fast paced environment.
- Be 100% flexible to work a variety of shift patterns.
If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11
Work_in_Berlin Recruitment Agency - Alt Moabit 96B - 10559 Berlin