French Customer Service Specialist Banking (m/f/d)

Job Posting

Einsatzort / Job site:
10117 Berlin

Are you passionate about providing amazing customer service? Do you want to be a Customer Service Specialist in your field? Do you want to be part of the French Banking Revolution and help them give amazing service to their French customers? Then read on!

For our client we are looking for Customer Service Specialists (m/f/d) who display outstanding qualities. You'll provide professional and amazing customer service to their retail customers on the phone. They will give you fantastic training and support so that you can surprise and delight your future customers on every call.

So what will you be doing...?

Providing fantastic service and support to their French customers over the phone in their contact centre

Be a representative of our client.

Advising their French customers on all types of queries such as: balance enquiries, making payments, internet banking, card management, using their mobile app

Updating all of their systems, making sure you attend to every detail and record all conversations with 100% accuracy

Following the correct processes to make sure their French customers are safe


You need to be this kind of person…

Passionate about providing unparalleled levels of customer service and convenience

Able to work and learn quickly in a fast paced, fun and dynamic environment

You always support colleagues to develop their skills.

We are looking for French Customer Service Specialists who want to be part of this project.

You'll also need to be able to balance building relationships with your French customers with attention to detail - they are a bank after all!

Able to deliver an excellent customer experience in a very fast paced environment.

Be 100% flexible to work a variety of shift patterns.

Right from the start, they´ll give you full training and great support so you don't need previous experience of finance or banking.

If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11

Work_in_Berlin Recruitment Agency - Alt Moabit 96B - 10559 Berlin

Apply now

As a first step in our application process, we kindly ask you to apply via the following form. If you have any problems uploading the data, please feel free to contact us by e-mail info@work-in-berlin.eu

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Language skills

       
       
       
C2/C1 = very good proficiency, B2/B1 = good proficiency

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