Einsatzort / Job site:
10999 Berlin

Our client provides world class content in the most relevant, engaging and flexible formats to support students, teachers and institutions through a lifetime of learning. Our client develops and distributes textbooks, e-books and interactive e-learning resources. Our client, a leading publisher in English language materials and digital solutions, is seeking a Customer Service Assistant (m/f/d) to join its team, supporting its French customer base.

Reporting to the Customer Service Manager, you will be handling French customers’ queries as well as assisting the team with internal reporting and editing of support materials.

Key areas of support include:

Digital customer support

Online end-user support (teachers, students)

The ideal applicant will:

be a team player

be a problem solver who takes ownership of all tasks

be keen on learning and developing a career in the field of Customer Service

be a fluent French speaker

If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11

Work_in_Berlin Recruitment Agency - Alt Moabit 96B - 10559 Berlin

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