Dutch Customer Service Specialist Banking

Job Posting

Einsatzort / Job site:
10787 Berlin

Are you passionate about providing amazing customer service? Do you want to be a Customer Service Specialist in your field? Do you want to be part of the Dutch Banking Revolution and help our client provide an amazing service to their Dutch customers? Then keep on reading!

For our client we are looking for Customer Service Specialists (m/f/d) who display outstanding qualities. You'll provide professional and amazing customer service to its retail customers on the phone. Our client will give you fantastic training and support so that you can surprise and delight your future customers with your incredible skills.

So what will you be doing...?

Providing fantastic service and support to their Dutch customers over the phone

Be a representative of our client.

Advising their Dutch customers on all types of queries such as: balance enquiries, making payments, internet banking, card management, using their mobile app

Updating all of their systems, making sure you attend to every detail and record all conversations with 100% accuracy

Following the correct processes to make sure their Dutch customers are safe

You need to be the kind of person who is:

Passionate about providing unparalleled levels of customer service and convenience

Able to work and learn quickly in a fast paced, fun and dynamic environment

Supportive of your colleagues in the process of developing their skills.

We are looking for Dutch Customer Service Specialists who want to be part of this project.

We are counting on YOU to build up trust with our clients while paying attention to the smallest of details.

Able to deliver an excellent customer experience in a very fast paced environment.

Be 100% flexible to work a variety of shift patterns.

Right from the start, our client shall provide give you full training and great support so you don't need previous experience in finance or banking.

If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11

Work_in_Berlin Recruitment Agency - Alt Moabit 96B - 10559 Berlin

Apply now

As a first step in our application process, we kindly ask you to apply via the following form. If you have any problems uploading the data, please feel free to contact us by e-mail info@work-in-berlin.eu

Mandatory fields are marked with an asterisk.

Language skills

C2/C1 = very good proficiency, B2/B1 = good proficiency

Other information