Einsatzort / Job site:
10787 Berlin

We are looking for a Customer Service Representative (m/f/d) in the field of textbooks, e-books and interactive e-learning resources - related to the English language. The product portfolio provided focuses on world class content in the most relevant, engaging and flexible formats to support students, teachers and institutions through a lifetime of learning.

In this role you will be focusing on the Czech market - therefore speaking Czech fluently is mandatory.

Reporting to the Customer Service Manager, you will be handling Czech customers’ queries as well as assisting the team with internal reporting and editing of support materials.

Key areas of support include:

Digital customer support

Online end-user support (teachers, students)

The ideal applicant will:

be a team player

be a problem solver who takes ownership of all tasks

be keen on learning and developing a career in the field of Customer Service

be a fluent Czech speaker

If you need any assistance please don't hesitate to call Robert on +49 (0) 30 43024324

Work_in_Berlin Recruitment Agency - Alt Moabit 96B - 10559 Berlin

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As a first step in our application process, we kindly ask you to apply via the following form. If you have any problems uploading the data, please feel free to contact us by e-mail info@work-in-berlin.eu

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