Customer Support (m/f/d) Online Optician

Job Posting

Einsatzort / Job site:
10117 Berlin

Our client, a successful optician with numerous locations, is looking for several call agents (m/f/d) for their order management and customer service.

What you will do in this customer service role:
- Order Management
- Customer Master Data Management (e.g., address, bank details)
- Helping customers using the online shop
- Giving advice on technical resilience and care (e.g. sports glasses)
- Active approach to promotions and special prices
- If necessary, complaint processing

Who you are:
- Dedicated with a positive attitude
- Ability to share knowledge and best practice
- PC literate
- Reliability
- fluent in German and either Polish or Czech

If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11

Work_in_Berlin Recruitment Agency - Alt Moabit 96B - 10559 Berlin

Apply now

As a first step in our application process, we kindly ask you to apply via the following form. If you have any problems uploading the data, please feel free to contact us by e-mail

Mandatory fields are marked with an asterisk.

Language skills

C2/C1 = very good proficiency, B2/B1 = good proficiency

Other information