Customer Support (m/f/d) Hotel Booking Portal

Job Posting

Einsatzort / Job site:
10999 Berlin

We are looking for talented customer support workmates (m/f/d) for the customer service of a leading hotel booking portal. Previous experience in hospitality is an advantage, but not mandatory.

Your tasks in this customer service role:
- Support customers when booking accomodations
- Assist in navigating the website
- communication with hotels (e.g., if a customer can not meet the arrival date)
- Administration of feedback and guest comments
- Identification of suitable hotels for customers
- Ensuring and continuous optimization of the outstanding quality and service standards provided by the company

Your skills for this customer support job:
- Dedication to customer service experience
- Fluent in Dutch, French or Danish
- Passion to continiously learn and develop
- Equipped with basic principles of information technology
- Professional yet fun

If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11

Work_in_Berlin Recruitment Agency - Alt Moabit 96B - 10559 Berlin

Apply now

As a first step in our application process, we kindly ask you to apply via the following form. If you have any problems uploading the data, please feel free to contact us by e-mail

Mandatory fields are marked with an asterisk.

Language skills

C2/C1 = very good proficiency, B2/B1 = good proficiency

Other information