Customer Support international scanner checkout

Job Posting

Einsatzort / Job site:
10117 Berlin

Our client developes and markets cash register systems (soft- and hardware) for the stationary retail trade business. They are in use throughout Europe. Since business is running well they expand their international customer service / customer support team.

What will you (m/f/d) do in customer support international?
- First-level telephone support for scanner, key assignment and user manual
- Identification and detection of user problems; Prioritize and fix the problems through ticket system
- Administration of reports and problem forwarding to 2nd level support

What is expected from the customer service team?
- Experience and / or interest in technical issues
- good linguistic expressiveness, service-orientation
- structured and goal-oriented way of working
- temporal flexibility
- Fluent in Dutch

We offer a varied activity in a dynamic environment and a serious task in a successful company. You can expect a lot of fun at work with motivated colleagues in a powerful team.

If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11

Work_in_Berlin Recruitment Agency - Alt Moabit 96B - 10559 Berlin

Apply now

As a first step in our application process, we kindly ask you to apply via the following form. If you have any problems uploading the data, please feel free to contact us by e-mail info@work-in-berlin.eu

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Language skills

       
       
       
C2/C1 = very good proficiency, B2/B1 = good proficiency

Other information