Customer Support Smart TV - all genders

Job Posting

Einsatzort / Job site:
10787 Berlin

Our customer is a manufacturer of electronic devices and their products are available in most consumer electronics stores. To support the support team, we are looking for a talented personality (m/f/d) as a customer service representative for smart TV devices and applications.

Do you bring what it takes:

- good understanding of electronic entertainment devices and their functionality
- empathic listener and persuasive speaker
- customer mindset
- structured and goal-oriented way of working
- can work shifts
- fluent in Swedish and Norwegian

Typical tasks in this customer service role

- Receiving customer inquiries regarding the functionality of entertainment devices (general product inquiries or inquiries regarding operating functions).
- Compatibility check of different hardware components and software versions
- Advising customers on important topics such as wireless networks, mobility or even security components - to name just a few.
- If necessary, providing telephone support during installation or set-up
- Documentation / Processing

If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11

Work_in_Berlin Recruitment Agency - Alt Moabit 96B - 10559 Berlin

Apply now

As a first step in our application process, we kindly ask you to apply via the following form. If you have any problems uploading the data, please feel free to contact us by e-mail

Mandatory fields are marked with an asterisk.

Language skills

C2/C1 = very good proficiency, B2/B1 = good proficiency

Other information