Customer Service (m/f/d) in the healthcare industry

Job Posting

Einsatzort / Job site:
10787 Berlin

Our client is a manufacturer of non-prescription, health-promoting products, which are available in many drugstores and onlineshops, as well as in well-stocked supermarkets. All products refer to a free hotline, which can be addressed by consumers (m/f/d) if they have questions about the product. To strengthen the international team who answeres these questions, we are looking for you.

Typical questions you will be answering are:
- Does the product contain a certain substance / is the product vegan?
- When should the product be used / not applied?
- How does the product work?
- Can the product be used in children / babies?
- What dosage is recommended?
- There are side effects / I do not get along with the product.

In order to answer all incoming questions, you will receive a detailed training in advance which will allow you to answer frequently asked questions. For more complex questions, experienced colleagues assist.

Who you are:
- Goal-oriented work with a high sense of quality and responsibility
- interested in a job in customer service / customer support
- can work shifts
- IT literate
- Fluent in Slovak or Czech
- High willingness to learn and very good comprehension
- Have fun working in a team and enjoy working with customers

If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11

Work_in_Berlin Recruitment Agency - Alt Moabit 96B - 10559 Berlin

Apply now

As a first step in our application process, we kindly ask you to apply via the following form. If you have any problems uploading the data, please feel free to contact us by e-mail info@work-in-berlin.eu

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Language skills

       
       
       
C2/C1 = very good proficiency, B2/B1 = good proficiency

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