Customer Service (m/f/d) Motorhome Rental

Job Posting

Einsatzort / Job site:
10117 Berlin

Our client is not a traditional motorhome rental company. They don’t own a fleet of campers. Instead, they connect RV enthusiasts with everyday RV owners who want to rent out their vehicles. They help owners make money by renting their underused RVs to people who want to experience the RV life without the expense and commitment of full-time ownership. If it helps, you can think of them as the “Airbnb of RVs.”

At our client's website camping enthusiasts can search, compare and book camper rental deals worldwide. They have already partnered with commercial rental companies and private RV owners in over 42 countries around the world. In all, they have around 26.500 vehicles on their books.

The role:

- You(m/f/d) are the first contact person for customers (tenants and rental stations) on the phone and via email
- You take care of booking requests, questions about specific offers, wishes and alternative offers, customer complaints - in short all incoming requests in Support - and you offer efficient solutions even in stressful situations
- You take care of further tasks in the Customer Support Team and work in cooperation with the other teams
- You build and maintain strong and long-lasting customer relationships

The skill set:

- Fluent in Finnish, Czech, French or Dutch
- Hungry and excited to take on a new challenge
- Ability to communicate in an efficient way with customers and commercial partners
- Performance-minded, solution-orientated and of course you work independently
- Confidence, flexibility, tenacity, determination are part of your skill set
- Excellent listener and negotiating partner

What you can expect:
- dynamic team
- start-up speed
- great work environment
- individual growth schemes
-amazing workplace

If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11

Work_in_Berlin Recruitment Agency - Alt Moabit 96B - 10559 Berlin

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Language skills

C2/C1 = very good proficiency, B2/B1 = good proficiency

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