Customer Service Special Events

Job Posting

Einsatzort / Job site:
10787 Berlin

Our customer offers extraordinary events that are gladly given away on special occasions. Special events raise many individual questions that can not be answered on the Internet or in catalogs. That is why we are looking for you (m/f/d) for written or oral advice to interested customers. Examples for those adventures might be: ride in a hot air baloon, having access to a race track with your own car, bodyflying or a workshop to create your own perfume - to name just a few.

Here's how you can imagine your tasks:
- Capture customer requests through targeted questions
- Present events in a customer-oriented manner, point out alternative events, point out special offers
- answer questions in a clear and understandable way
- Communicate indications of participation restrictions (for example a medical examination as a prerequisite)
- answer availability requests (place / date)
- Entering postings in the system, Invoice creation
- Work in a customer support / customer service environment

We would be pleased if you bring along the the following characteristics:
- absolutely service oriented
- you enjoy consulting customers
- strong in communication and conviction
- fit in collecting data and in dealing with the PC
- can work shifts
- fluent in two of the following languages: German, French, Portuguese, Czech or Danish

If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11

Work_in_Berlin Recruitment Agency - Alt Moabit 96B - 10559 Berlin

Apply now

As a first step in our application process, we kindly ask you to apply via the following form. If you have any problems uploading the data, please feel free to contact us by e-mail info@work-in-berlin.eu

Mandatory fields are marked with an asterisk.
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Language skills

       
       
       
C2/C1 = very good proficiency, B2/B1 = good proficiency

Other information