Customer Service Post Sales SCM SaaS

Job Posting

Einsatzort / Job site:
10787 Berlin

Our client brings together expertise from purchasing, operations, engineering and data science to transform the way organizations discover and connect with suppliers. For that they have developed a unique supply chain management solution which streamlines processes and reduces cost. To support their existing customers in the best ever way, they are looking for talented staff to assist clients in using the multiple functions of the application.

About the role:
- help the customer to be successful in using the application
- be the focal point of contact for dedicated customers by building a strong relationship
- add value to the customer by mapping their business objectives and desired outcomes through maintaining a deep understanding of the product
- partner closely with other cross-functional departments to translate business needs and product requirements into solutions for customers
- keep customers up-to-date with new features

Do you have what it takes:
- excellent communication skills
- can do attitude
- willing to go the extra mile
- believes in team spirit
- high level of accuracy and eye for detail
- multicultural awareness
- fluent in English AND German or English AND Mandarin


If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11

Work_in_Berlin Recruitment Agency - Alt Moabit 96B - 10559 Berlin

Apply now

As a first step in our application process, we kindly ask you to apply via the following form. If you have any problems uploading the data, please feel free to contact us by e-mail info@work-in-berlin.eu

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Language skills

       
       
       
C2/C1 = very good proficiency, B2/B1 = good proficiency

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