Customer Service Agent Czech m/f/d

Job Posting

Einsatzort / Job site:
10787 Berlin

Our customer, one of the markets leading online travel services is recruiting people to support the business in the fast-growing online travel booking market. The support location is looking for Czech speaking Customer Service Agents (m/f/d) to join our dynamic, pleasant and international work environment.

As a CSA you will act as an intermediary between the customers and accommodations by handling a variety of inquiries. It is a full-time (40 h/week) position in scheduled shifts.

Main Responsibilities:

- Delivering high level of customer service;
- Act as a link between the guests and accommodations: modification of reservations, handling special requests and complaints via phone and e-mail;
- Actively participate in various projects within the department;
- Promote the online travel culture within your colleagues.

Our ideal candidate (m/f/d):

- Has excellent communication and problem solving skills;
- Takes responsibility and ownership;
- Is passionate about helping customers;
- Fluent in both, written and spoken Czech (C2) and English (B2);
- Available Full-time (40 h/week) and flexible in work schedule

What we can offer You!

- International work environment;
- Convenient office location;
- flexible work schedule

If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11

Work_in_Berlin Recruitment Agency - Alt Moabit 96B - 10559 Berlin

Apply now

As a first step in our application process, we kindly ask you to apply via the following form. If you have any problems uploading the data, please feel free to contact us by e-mail

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Language skills

C2/C1 = very good proficiency, B2/B1 = good proficiency

Other information