Customer Experience Expert m/f/d

Job Posting

Einsatzort / Job site:
10787 Berlin

Our client is one of the big service centers in town and is an expert when it comes to customer journey and product experience. They know the best product will not succeed if the services provided do not match with the requirements of the customers. Therefore many international brands entrust their customer service to the people at our client.

We are looking for talented personalities in the following areas:
_ Feedback management for an airline
_ Customer service for a well known online shop
_ Travel advisor for an ecological tour operator
_ Customer support for the use of mobile entertainment devices
_ Information desk for make-up products
_ Help desk for advanced car entertinment

What you (m/f/d) will need:
_ Passion for customer service / customer support
_ Ability to share knowledge and best practice
_ Can bring fresh air and positive light into workspace
_ Understand the importance of professionalism
_ Empathic listener and persuative speaker

With the different projects they are targeting different markets in Europe; therefore we are looking for various languages, such as English, Dutch, French, Spanish, Portuguese, Italian, Danish, Swedish, Finnish, Czech, Slovak, Slovenian, Hungarian or Ukrainian. Non-EU passport holders need a valid working visa upfront.

If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11

Work_in_Berlin Recruitment Agency - Alt Moabit 96B - 10559 Berlin

Apply now

As a first step in our application process, we kindly ask you to apply via the following form. If you have any problems uploading the data, please feel free to contact us by e-mail

Mandatory fields are marked with an asterisk.

Language skills

C2/C1 = very good proficiency, B2/B1 = good proficiency

Other information