Einsatzort / Job site:
Our customer distributes quality replacement auto parts in an efficient, accurate and transparent way. They continually refine their standards to maintain their position as a leader in quality and service. Our customer has warehouses in several European countries. Currently we are looking for customer support specialists for Germany, Greece, Turkey, Slovenia and Ireland.
We are seeking Customer Service Call Center Agents (m/f/d) to join their team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Handle customer inquiries and complaints
Provide information about products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Previous experience in customer service
Ability to generate client loyality
Ability to prioritize and multitask
Can do attitude
Excellent written and verbal communication skills
Beside solid German you speak one of the following languages English, Greek, Turkish or Slovenian.
If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11
Work_in_Berlin Recruitment Agency - Alt Moabit 96B - 10559 Berlin