Einsatzort / Job site:
The primary purpose of this position is to work closely with the Property Manager in overseeing the day-to-day operations and dealing with international tenants. The potential employee would be responsible for handling resident concerns and requests, leasing, annual and interim re-certifications, rent and collection of other charges, housekeeping inspections, policy compliance, including lease terminations and performing daily office tasks.
Essential Duties and Responsibilities
-Takes calls from residents and prospective residents to explain house rules, rent procedures, etc.
-Maintains excellent resident communications and relations, including answering phone calls;
-Receives and responds to inquiries from applicants, residents, landlords, and community organizations when required.
-Responds to and works with residents to resolve problems and concerns and conducts conferences in a timely manner.
-Collects and processes rent payments and security deposits
-Reviews payments and prepares corresponding receipts
-Posts and updates account records
About you (m/f/d):
- Excellent communicator in German and one of the following languages: Turkish, Italian, Spanish, Russian or Polish
- Passion for customer service
- Outstanding work ethic
- Equipped with basic principles of information technology
- Empathic listener and persuasive speaker
If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11
Work_in_Berlin Recruitment Agency - Alt Moabit 96B - 10559 Berlin