Einsatzort / Job site:
Our customer is a great online plattform that brings landlords and tenants together. For the multilingual support we require talented staff (m/f/d) with experience in customer service / customer support. In the hope of the travelling industry opening up in the near future our client prepares to be ready when travellers are. Training classes for the next generation of outstanding customer service reps will start soon.
Typical questions you will answer to are on the landlord side:
_ What pictures work best to to create an attractive advert
_ How do I best describe my place in words
_ How can I put the assets in the right light
_ When do I get my money
_ Is temporary rental allowed in my town / district
... and on the tenant side:
_ I have a problem with the website, such as ...
_ How does the concept work
_ When do I get back my deposit
_ I would like to give a feedback to my last trip
Currently we require the following language skills: very good German in combination with Swedish, Spanish, Italian, French, Dutch, Hebrew, Arabic, Russian, English or Danish
A minimum of one year customer service experiance is mandatory. Alternative experience as a receptionist, translator, check in agent or waiter will be accepted. Computer literacy is a prerequisit. Non EU citizens require valid work visa upfront.
If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11
Work_in_Berlin Recruitment Agency - Alt Moabit 96B - 10559 Berlin