How it works

work_in_berlin matches cool people with cool companies.


About us

  • We are Work_in_Berlin Recruitment Agency and part of Workstation AG
  • We are one of the successful international recruitment companies in the German capital
  • Our office is centrally located in the heart of Berlin
  • For our clients we continuously search for talented customer service agents / call agents (m/f) for multilingual customer support in word and text
  • Our principles and experience are assets for us – honesty, reliability and mutual trust
  • Our customers offer countless opportunities for employees to sharpen their skills, push limits and uncover their potential
  • We match you!


What you bring along

  • Beside your mother tongue you speak either German OR English on a good level
  • You are already in Berlin or are here in a proximate time
  • You enjoy working in customer support
  • You are a good communicator, oral and written
  • You are flexible concerning working hours
  • You are a team player
  • You are eager to learn


The next steps

  • If your application made us curious we will arrange a get to know each other
  • If you are already in Berlin we meet in our office. Otherwise we will conduct a telephone interview
  • Suitability and your interest provided we will forward your CV to one or more clients
  • After a positive interview we will sign the employment contract
  • We can assist in finding temporary accommodation, completing administrative paperwork, opening a bank account and more

Our sectors

Do your next job here, now



You will book flights, hotels or rental cars. You will advise value for money accommodations, book additional luggage or alter bookings where necessary. You take feedback of recent travel experiences and help travelers to find information in the internet.

Premium Cars

You will explain advanced technical features to drivers, or answer emergency calls, which were generated automatically in case of an accident. You will reply to any information request a driver might have who booked the respective service.



You will assist users of fancy electronic devices in handling them in the best possible way. You will guide them through menus, support them in setting adjustments or advise how to connect with the internet and advise them on the latest apps available.



You will convey the way of live of the relevant brand. You advise about the latest collections, sizes or colours. You take purchase orders and advise on upcoming events and other marketing activities.


You help customers to understand how chemical agents in products work, how to deal with an insulin injection or how to understand reactions of their body. And what to do in case of an emergency.


IT Support

Several international enterprises have centralised their worldwide inhouse IT Support in Berlin. You provide support for your colleagues in various countries when they struggle in handling the provided soft- or hardware related issues.

contact us

contact information

  • Work in Berlin Recruitment Agency
  • (part of Workstation AG)
  • Monday - Friday: 8:00 AM to 5:00 PM
  • Address: Alt-Moabit 96 B, 10559 Berlin - Mitte
  • Phone: +49 (0)30 789 59 07 11
  • Fax: +49 (0)30 789 59 07 15

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